Privacy Policy
Last updated: 11/25/2025
Introduction
At Artie, protecting the privacy of children and their families is our highest priority. This policy describes how we collect, use, and protect your personal information, complying with GDPR, COPPA, and other privacy regulations.
Information We Collect
We collect only the information necessary to provide our services:
- Personal information: name, email, child's age (to verify parental consent)
- Usage data: messages sent, app interactions, preferences
- Device information: device type, operating system, unique identifier
- Generated content: photos, voice recordings (only if the user explicitly allows)
COPPA Compliance (Children's Online Privacy Protection Act)
Artie is designed to be used by children under 13 years old under their parents' supervision:
- We require verifiable parental consent before collecting any information from the child
- We collect only the minimum information necessary for the app to function
- We do not use children's information for advertising or profiling
- Parents can access, review, and delete their children's information at any time
How We Use Your Information
- Provide and improve our assistive communication services
- Personalize the experience based on the child's needs
- Communicate with parents about updates, support, and security
- Ensure the safety and protection of our users
Information Sharing
We do NOT sell personal information. We only share data in limited circumstances:
- With service providers who help us operate (e.g., hosting, AI), under strict confidentiality agreements
- When required by law or to protect rights, safety, or property
- With your explicit consent for other purposes
Your Rights (GDPR)
- Access: you can request a copy of all your personal information
- Rectification: you can correct inaccurate information
- Deletion: you can request that we delete your information
- Portability: you can request your data in a transferable format
- Objection: you can object to certain uses of your information
Data Security
We implement technical and organizational security measures to protect your information against unauthorized access, loss, or alteration. This includes encryption, access controls, and regular security audits.
Contact
If you have questions about this policy or wish to exercise your privacy rights:
Email: privacy@artieapp.com
Address: [DIRECCIÓN DE LA EMPRESA]